Privacy Policy

Last updated: January 2025

1. Introduction

Central Intelligence Department (M) Sdn Bhd ("CID", "we", "us", or "our") is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of personal data:

  • Name and contact information (email, phone number)
  • Organization name and job title
  • Industry sector
  • Information provided through our compliance checklists
  • Communication records when you contact us
  • Technical data (IP address, browser type, device information)

3. How We Use Your Information

We use collected information for the following purposes:

  • To provide and maintain our services
  • To respond to inquiries and provide consultation
  • To send relevant information about Act 854 compliance
  • To improve our website and services
  • To comply with legal obligations
  • To protect our rights and prevent misuse

4. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

  • Service providers who assist in our operations
  • Professional advisors (legal, accounting)
  • Regulatory authorities when required by law
  • CF Group affiliated companies for service delivery

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.

7. Your Rights Under PDPA

Under the Personal Data Protection Act 2010, you have the right to:

  • Access your personal data held by us
  • Correct any inaccurate personal data
  • Withdraw consent for processing
  • Request deletion of your data (subject to legal requirements)

To exercise these rights, please contact us using the details below.

8. Cookies

Our website may use cookies and similar technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Central Intelligence Department (M) Sdn Bhd

Registration No: 0722042W / 200601002294

Contact Form